SBI customers must immediately report all such cases of online fraud to the cybercrime departmentState Bank of India (SBI) alerted customers against increasing cases of online fraud as cases of several cases of KYC deceit have been reported across the country.
On Thursday, June 17, the country's biggest lender issued an alert on Twitter, warning customers of instanceswherefraudsters haveduped people withKnow Your Customer(KYC) verification.
SBIsaid that in cases of KYC fraud, the fraudstersends a text message pretending to be a bank or company representative to obtain the personal details of the customer.Recently, the State Bank decided to permit the acceptance of documents for KYC update through email or post due to lockdown restrictions amid the second wave of the COVID-19 pandemic in the country.
The bank also informed customers to report all such cases of online fraud to the cybercrime department -https://www.cybercrime.gov.in/.Amid these case of KYC fraud, the State Bank of India sharedthree safety measures that customers can take in order to keep their accounts safe:Think before you click any linkThe bank never sends links to update the KYCDo notshare your mobile number and confidential data with anyoneThe bank also warnedcustomers to instantly report any unauthorised transaction in their bank accounts.
In case, bank customersnotice any unauthorised transaction in theiraccounts, they mustreport it immediately to the toll-free customer care numbers - 18004253800 and 1800112211.On Thursday, shares of State Bank of India settled 1.35 per cent lower at Rs 420.20 apiece on the BSE.