Urban Company released a 12-point program ti improve partner earnings, livelihoodHome services marketplace Urban Company increased the prices of several high demand services across categories and also slashed commission charges of its beauty services professionals, among a slew of other changes announced today to improve the livelihoodand payouts of its service professionals.In an official blog post on Thursday, October 14, the on-demand home and beauty services platform released a 12-point agenda to improve ''partner earnings and livelihood''.The development comes days after more than 100 partners - majority of them women professionals from the spa and salon verticals, protested outside the company's Gurugram headquarters, demanding better pay, safer working conditions, and social security benefits, according to media reports.Urban Company - formerly Urban Clap, announced that it will slash the highest commission it charges beauty service professionals - majority of them being women partners, from 30per cent to 25 per cent, among other things.Earlier, commissions ranged from 8.5 per centfor small orders to 30 per cent for high-ticket orders - andnow it will range from 8.5 per centto 25 per cent.
The highest slab currently applies to the high value orders and thechange will help partners earn more onhigh value orders,according to the company's statement.Commission structure for Salon at Home for women categoryPhoto Credit: Urban Company blog postIn terms of changes for customers, Urban Company said that it will ''marginally'' increase prices of several high demand services across categories to improve the take-home pay/earnings of their partners.The company recently introduced cancellation fee todiscourage customers from making last-minute cancellations.
To compensate for the travel cost borne by the partners onlast-minute cancellations, Urban Company will now transfer theentire amount collected from customers to its partners.