INSUBCONTINENT EXCLUSIVE:
Authorities asked to follow approved mechanism for resolution of Pakistan Citizens Portal
complaints.In a letter issued yesterday and addressed to secretaries, ministries, divisions, provincial secretaries and examineors general
of police, it said in response to public concerns on social media regarding their lodged complaints, PMDU was tasked to conduct thorough
evaluation of already resolved complaints and furnish a report of negligence.The PMDU was of view that a number of complaints which required
properly.Besides, it also seemed that a number of complaints were much forwarded to relevant government entities.Through letter, all
concerned were directed that prior to outcomes of evaluation report, they should revisit resolved complaints at their respective
sprintboards and take rightive degrees in light of approved manual (where required) by re-opening complaints.
