INSUBCONTINENT EXCLUSIVE:
Following what it calls a &cyber incident,& the event ticket distributor Ticketfly took its homepageoffline on Thursday morning
The company left this message on its website, which remains nonfunctional hours later:
Following a series of recent issues with Ticketfly
properties, we&ve determined that Ticketfly has been the target of a cyber incident
Out of an abundance of caution, we have taken all Ticketfly systems temporarily offline as we continue to look into the issue
We are working to bring our systems back online as soon as possible
Please check back later.
For information on specific events please check the social media accounts of the presenting venues/promoters to
learn more about availability/status of upcoming shows
In many cases, shows are still happening and tickets may be available at the door.
Before Ticketfly regained control of its site, a hacker
calling themselves IsHaKdZ hijacked it to display apparent database files along with a Guy Fawkes mask and an email contact.
I sent an
email yesterday reporting that the ticketfly website was hacked
All of the user data and site is completely downloadable
They need to come clean on the fact that your data was comprised and still is downloadable at this very moment! #ticketfly #cybercrime
#wordpress pic.twitter.com/Ur0AsZpDij
mdash; Michael Villado (@mvillado) May 31, 2018
According to correspondence with Motherboard, the
hacker apparently demanded a single bitcoin (worth $7,502, at the time of writing) to divulge the vulnerability that left Ticketfly open to
Motherboard reports that it was able to verify the validity of at least six sets of user data listed in the hacked files, which included
names, addresses, email addresses and phone numbers of Ticketfly customers, as well as some employees
We&ll update this story as we learn more.
Update:Ticketfly has added an FAQ page on the incident
The company notes that the event &resulted in the compromise of some client and customer information& and is conducting an investigation as
it works to get its site back online.
