Apple Warns Employees To Stop Leaking Information To Media

INSUBCONTINENT EXCLUSIVE:
Apple warned
employees to stop leaking internal information on future plans and raised the specter of potential legal action and criminal charges, one of
the most-aggressive moves by the world's largest technology company to control information about its activities.The Cupertino,
California-based company said in a lengthy memo posted to its internal blog that it "caught 29 leakers," last year and noted that 12 of
those were arrested
"These people not only lose their jobs, they can face extreme difficulty finding employment elsewhere," Apple added
The company declined to comment on Friday.Apple outlined situations in which information was leaked to the media, including a meeting
earlier this year where Apple's software engineering head Craig Federighi told employees that some planned iPhone software features would be
delayed
Apple also cited a yet-to-be-released software package that revealed details about the unreleased iPhone X and new Apple Watch.Leaked
information about a new product can negatively impact sales of current models, give rivals more time to begin on a competitive response, and
lead to fewer sales when the new product launches, according to the memo
"We want the chance to tell our customers why the product is great, and not have that done poorly by someone else," Greg Joswiak, an Apple
product marketing executive, said in the memo.The crackdown is part of broader and long-running attempts by Silicon Valley technology
companies to track and limit what information their employees share publicly
Firms like Google and Facebook are pretty open with staff about their plans, but keep close tabs on their outside communications and
sometime fire people when they find leaks.Facebook executive Sheryl Sandberg last week talked about her disappointment with leakers
In 2016, Google fired an employee after the person shared internal posts criticizing an executive
The employee filed a lawsuit claiming their speech was protected under California law.In messages to staff, tech companies sometimes
conflate conversations employees are allowed to have, such as complaining about working conditions, with sharing trade secrets, said Chris
Baker, an attorney with Baker Curtis and Schwartz, PC, who represents the fired Googler
"The overall broad definition of confidential information makes it so employees don't say anything, even about issues they're allowed to
talk about," he said
"That's problematic."Apple is notoriously secretive about its product development
In 2012, Chief Executive Officer Tim Cook pledged to double down on keeping the company's work under wraps
Despite that, the media has continued to report news on the firm to satisfy demand for information on a company that's become a crucial part
of investment portfolios, many of which support public retirement funds for teachers and other essential workers.In 2017, Apple held a
confidential meeting with employees in another bid to stop leaks
Since then, publications, including Bloomberg News, published details about the iPhone X, a new Apple TV video-streaming box, a new Apple
Watch with LTE, the company's upcoming augmented-reality headset, new iPad models, software enhancements, and details about the upcoming
iPhones and AirPods headphones.Last month, Apple caught and fired the employee responsible for leaking details from an internal,
confidential meeting about Apple's software roadmap
Hundreds of software engineers were in attendance, and thousands more within the organization received details of its proceedings
One person betrayed their trust.The employee who leaked the meeting to a reporter later told Apple investigators that he did it because he
thought he wouldn't be discovered
But people who leak -- whether they're Apple employees, contractors or suppliers -- do get caught and they're getting caught faster than
ever.In many cases, leakers don't set out to leak
Instead, people who work for Apple are often targeted by press, analysts and bloggers who befriend them on professional and social networks
like LinkedIn, Twitter and Facebook and begin to pry for information
While it may seem flattering to be approached, it's important to remember that you're getting played
The success of these outsiders is measured by obtaining Apple's secrets from you and making them public
A scoop about an unreleased Apple product can generate massive traffic for a publication and financially benefit the blogger or reporter who
broke it
But the Apple employee who leaks has everything to lose.The impact of a leak goes far beyond the people who work on a project.Leaking
Apple's work undermines everyone at Apple and the years they've invested in creating Apple products
"Thousands of people work tirelessly for months to deliver each major software release," says UIKit lead Josh Shaffer, whose team's work was
part of the iOS 11 leak last fall
"Seeing it leak is devastating for all of us."The impact of a leak goes beyond the people who work on a particular project - it's felt
throughout the company
Leaked information about a new product can negatively impact sales of the current model; give rival companies more time to begin on a
competitive response; and lead to fewer sales of that new product when it arrives
"We want the chance to tell our customers why the product is great, and not have that done poorly by someone else," says Greg Joswiak of
Product Marketing.Investments by Apple have had an enormous impact on the company's ability to identify and catch leakers
Just before last September's special event, an employee leaked a link to the gold master of iOS 11 to the press, again believing he wouldn't
be caught
The unreleased OS detailed soon-to-be-announced software and hardware including iPhone X
Within days, the leaker was identified through an internal investigation and fired
Global Security's digital forensics also helped catch several employees who were feeding confidential details about new products including
iPhone X, iPad Pro and AirPods to a blogger at 9to5Mac.Leakers in the supply chain are getting caught, too
Global Security has worked hand-in-hand with suppliers to prevent theft of Apple's intellectual property as well as to identify individuals
who try to exceed their access
They've also partnered with suppliers to identify vulnerabilities - both physical and technological - and ensure their security levels meet
or exceed Apple's expectations
These programs have nearly eliminated the theft of prototypes and products from factories, caught leakers and prevented many others from
leaking in the first place.Leakers do not simply lose their jobs at Apple
In some cases, they face jail time and massive fines for network intrusion and theft of trade secrets both classified as federal crimes
In 2017, Apple caught 29 leakers
12 of those were arrested
Among those were Apple employees, contractors and some partners in Apple's supply chain
These people not only lose their jobs, they can face extreme difficulty finding employment elsewhere
"The potential criminal consequences of leaking are real," says Tom Moyer of Global Security, "and that can become part of your personal and
professional identity forever."While they carry serious consequences, leaks are completely avoidable
They are the result of a decision by someone who may not have considered the impact of their actions
"Everyone comes to Apple to do the best work of their lives - work that matters and contributes to what all 135,000 people in this company
are doing together," says Joswiak
"The best way to honor those contributions is by not leaking."---Bloomberg's Mark Bergen and Sarah Frier contributed.(This story has not
been edited by TheIndianSubcontinent staff and is auto-generated from a syndicated feed.)