INSUBCONTINENT EXCLUSIVE:
architect to pick up their project, they might need to use a free meal as a bit of a lure to get them in the room to make that pitch.It was
ezCater gives all those sales people, or financial advisors, or anything along those lines a way to quickly set up a catered meal and have
funding led by Wellington Management Company, with existing investors ICONIQ capital and Insight Venture Partners also participating among
You have to make this work on time and make sure if there are any problems that you can jump in with really high class customer service
More than half of our staff are in customer service and we have a tremendous amount of automation that makes the customer service be
looks to collect as much data as it can
That could be an analog situation, like one in its own office where employees tried to find the best setup to remove as many bottlenecks as
As more information comes in, like reviews or critiques of the whole process, ezCater can turn around and use that to adapt to any changing
environments or office cultures and figure out how to provide the best experience.Mallett says the company has more than 60,000 restaurants
do a quality check on them before they end up on the catering platform
That certainly requires a lot of manpower, and Mallett said more than half of the company is centered around customer service
We curate for reliability, not for a price point or a type of food
Another thing we have to offer them is a catering management suite that allows them to handle all the orders we send them, as well as other
Startups like ZeroCater are raising money to expand beyond just daily lunch orders and own other parts of the office dining experience,
Delivery apps like DoorDash too might see the opportunity for catering as a significant business model
ezCater has as they look to capture business from larger clients that need to put together a quick meal for the office
25 people, the kitchen wants to kill you
If you take all the restaurants that DoorDash or GrubHub or any of the guys who are doing the individual orders, and you take all our
