Dixa, the customer engagement platform, picks up $36M Series B

INSUBCONTINENT EXCLUSIVE:
Dixa, the customer engagement platform, has closed $36 million in Series B funding
Leading the round is Notion Capital, with participation from existing investors Project A Ventures and SEED Capital.The Copenhagen and now
London-based startup says it will use the new capital to accelerate its product development
This will including innovating with regards to the way it handles data, and further integrations with third-party software.Headcount in its
United States , where the company says it is seeing strong demand
In the last two years, it has grown from 12 to 120 employees across 5 offices in Copenhagen, London, Berlin, Kyiv, and Lviv.Noteworthy, the
A sign of an overheated market and cheap money, perhaps? However, Dixa co-founder and CEO Mads Fosselius says it was all about
and Mads Fosselius, Dixa wants to end bad customer service with the help of technology that claims to be able to facilitate more
personalised customer support
co-founder and CEO Mads Fosselius told me when the company raised its Series A.More broadly, the platform competes with Zendesk, Freshdesk
and Salesforce Servicecloud
transactional silos and not reflecting the world we live in
We think Dixa has what it takes to upend the industry with a platform that works across any channel and brings real-time intelligence to
every conversation