INSUBCONTINENT EXCLUSIVE:
Support pilot fish handles a call from a harried user who tells fish her new laptop isn''t working.I opened the laptop up and entered her
password and found everything completely normal,& says fish.I asked her again what the problem was
She said, ‘I told you: It doesn''t work.I closed out normally and asked her to sit down and show me how she accesses the computer.The
first screen came up for her to enter her password
She started trying to delete the word ‘Password.Right then and there Lesson 101 began.Work with Sharky.Send your truetales of IT life to
me at sharky@computerworld.com
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