INSUBCONTINENT EXCLUSIVE:
problems more than three months after its initial release
its Thunderbolt ports.This lack of knowledge became evident after Apple Insider contacted the company about an issue affecting its Mac
to deal specifically with Mac Pro problems, though they were also unable to assist
After some back-and-forth between a number of clueless support reps, they were eventually advised to lug the 18kg machine to an Apple Store,
Hosea-Small/ AFP/ Getty Images)After multiple technicians failed to identify the issue, they escalated it to the next level of support, and
Insider found that the largest Apple retail stores have just one or two employees who have completed Mac Pro training, and in some smaller
