INSUBCONTINENT EXCLUSIVE:
SendBird has built a highly successful business with a chat API, but the company never intended to stop there, and today it announced it was
messaging, but also voice calling and video recording capabilities on top of our platform
That should help give it some differentiation from another popular communications platform, Twilio.Kim says that his company is currently
number one in the chat API space, delivering 100 million interactions per month
This involves primarily powering chat in on-demand services like ride hailing and food delivery, and also online marketplaces and
More recently, Kim says he is seeing an uptick in digital health applications, something that is bound to continue as telehealth options
abound as a practical way to get medical advice during the COVID-19 crisis.Adding voice and video will definitely add to the resources
required to deliver these services, but Kim says they have built the platform to handle it
services by the minute, which Kim says is an industry best practice for voice and video
SendBird lets developers add these capabilities with just a couple of lines of code, offering a similar value proposition to companies like
Plaid (recently sold to MasterCard), Twilio and Stripe
It saves developers from having to build these capabilities themselves.The company was founded in 2013, and was part of the Y Combinator
The company has over 200 employees today and has raised over $120 million, according to PitchBook data
brought the total Series B to $102 million.
