INSUBCONTINENT EXCLUSIVE:
What it like to take a company with 3,000 employees distributed across 25 offices and make it fully remote with just a few weeks& notice?
I
hopped on a call with Twilio CEO Jeff Lawson to hear about how their transition has gone so far, and what he learned from the
process.
Twilio CEO Jeff Lawson
Remote work isn''t brand-new for Twilio; as with a lot of software companies, many employees have worked
But it still a massive shift: Prior to the coronavirus outbreak, Lawson says around 10% of the company worked remotely
Today, it everyone.
For a company like us to go from partially virtual to fully virtual in a short period of time,& he says, &it not without
its hiccups, but it has worked pretty well.
Things are weird for everyoneright now, so compassion is key
Shifting to remote work might make
things feel different for a while — but those differences pale in comparison to the other changes people are coping with in the shadow of
the COVID-19 pandemic.
I think the fact that you are distributed is lesser than the fact that you&re like, not allowed to go outside,& says
&You&re worried about friends and family and you&re reading the news… those things are more impactful.
