Federal government Says It Is Engaged With Infosys To Resolve E-Filing Portal Issues

INSUBCONTINENT EXCLUSIVE:
Income tax department has said it is engaged with Infosys to resolve e-filing portal issuesAmid glitches being reported in the income tax
filing e-portal, the Income Tax Department has said that it is continuously engaged with Infosys, which is the service provider for the
site, to ensure smooth filing experience for taxpayers.Despite problems, more than one crore taxpayers have filed their returns for
assessment year 2021-22, using the portal, it informed.Ever since the portal was launched on June 7, 2021, several taxpayers complained of
difficulties in filing their returns, prompting the Finance Ministry to take up the matter with Infosys
The software giant has been asked to fix the problems in the portal by September 15, 2021.In a statement issued by the Finance Ministry, it
with a daily average of over 15.55 lakh users in September, 2021.The income tax return (ITR) filing has increased to 3.2 lakh daily in
Of these, over 76.2 lakh taxpayers have used the online utility of the portal to file the returns, the statement said.It further informed
by the Centralized Processing Centre
over 14.59 lakh e-PAN have been allotted, the ministry said.