INSUBCONTINENT EXCLUSIVE:
When Andy Byford ran New York City's dilapidated subway system, fed-up New Yorkers hailed his crusade to make the trains run with fewer
delays and lamented his premature exit after clashes with the governor at the time, Andrew Cuomo
He was a familiar, unfailingly cheerful presence on its often-restive platforms
Straphangers even took to calling him "Train Daddy".
