INSUBCONTINENT EXCLUSIVE:
NEW DELHI: Roseate House, a five-star hotel near Indira Gandhi International Airport, has claimed a financial loss of Rs 58 lakh after a
guest, in connivance with some hotel staff, stayed there for nearly two years without paying a single penny
The accused staff allegedly tampered with the in-house billing system, allowing the guest to stay there for 603 days without any payment.A
hotel official has filed a complaint, allegingAnkush Dutta, in connivance and conspiracy with hotel staff, had caused huge wrongful losses
He submitted a copy of his passport as the proof of his identity
Prakash, the head of the front office department who decided the room rates and other charges and was responsible for receiving outstanding
Being the HOD, he was maintaining the bills of outstanding dues and had an exclusive ID and password through which he could access all
Although Dutta did not clear the dues, his stay was continuously extended by Prakash in contravention of the standard operating procedure
officials.According to hotel norms, a document is to be generated daily about the guests whose payment is due for more than 72 hours
Dutta had also paid fake cheques, the complaint stated.
