INSUBCONTINENT EXCLUSIVE:
Indian IT giant Tata Consultancy Services (TCS) has been ranked number 1 in service delivery quality and commercial competitiveness in Spain
in an independent survey of 285 CXOs of top IT spending organizations by Whitelane Research
The independent survey ranked the top 28 IT service providers based on an investigation of over 875 unique IT sourcing relationships and
more than 1,050 cloud sourcing relationships to assess service providers on ten key performance indicators along service delivery,
relationship, commercial and transformation.It also measured satisfaction by IT domains.Rank across parametersTCS rose to the number two
position in customer satisfaction in the European country this year, up from its number eight position in 2022
performance across multiple dimensions
It ranked #1 in service delivery quality and commercial competitiveness; #2 in cloud and infrastructure services, application services and
this customer satisfaction survey, putting us in the top rung of IT service providers in Spain
This is an outcome of our customer centricity
By focusing on the needs of our clients, and investing in building newer capabilities and a full services portfolio, and in research and
innovation, we have become a trusted, all-weather partner that our clients can rely on to drive growth and transformation for them in good
times, and to adapt and optimize during tough times
This achievement also serves to inspire and energize TCSers across Spain to find newer ways to create value for our clients here and further
