INSUBCONTINENT EXCLUSIVE:
The Fourth of July has just passed when this IT pilot fish is called to a meeting about a piece of software that has persistent problems."I
and a programmer were to go to a customer and solve the issues," fish says
"We were told, 'We'll be sure you get to come home for Christmas.'"At the customer site, as the hardware member of the team, my job was
mostly to get the programmer up and fed in the morning, ask questions and observe."But progress is slow
The troubled system is live, which means fish and his co-worker have to keep it up and running as they hunt for the problem
Worse still, symptoms are intermittent.Then one day as July is turning into August, the customer's IT head walks into the workspace and
asks fish's co-worker, "Did you know they just eliminated your division"
