OKX CEO says sorry after 'false positives' lock users out of accounts

INSUBCONTINENT EXCLUSIVE:
OKX founder and CEO Star Xu has apologized to users after reports surfaced of wrongful account freezes on the crypto exchange, including one
inconvenience caused
We acknowledge that issues such as high false-positive rates and suboptimal user experience in the information collection process still
some users, despite being fully compliant and behaving normally, may still receive additional information requests from the compliance
X who claimed on Friday their account had been frozen since June 21 and repeatedly rejected during a stringent identity verification
transfer was a hack: Coinbase execThe user said, along with having to re-complete the Know Your Customer (KYC) verification, they were asked
to provide a 10-year work history, employment records from the past five years, and detailed information about their employer.According to
reached out to OKX for comment but did not receive a response by time of publication.Magazine: Bitcoin vs stablecoins showdown looms as
GENIUS Act nears