INSUBCONTINENT EXCLUSIVE:
Best cloud phone system and PBXPBX (Private Branch Exchanges) are used by companies to route telephone calls within their own premises
Depending on the type of PBX used people in your organization can have their own extensions, place calls and even send SMS messages and
cloud-based companies offering this service today
All of these providers will save you the trouble and expense of installing your own hardware, although some are compatible with existing PBX
As their systems are based online, many of these providers also support video and VoIP calling as well as regular telephone calls.1
is a provider of cloud communications and customer engagement solutions
businesses.The platform offers a unified communications system which is easy to use
It has many features including calling, collaboration, mobile apps and tools
8x8 is a cloud-hosted VoIP (Voice over Internet Protocol) phone system
No complicated PBX hardware is needed.Phones can be purchased directly from 8x8
If you choose to do this, the will come preconfigured and ready to use upon arrival
However, if you purchased from an outside vendor, an 8x8 representative will help you during initial setup.The entire 8x8 system is setup
and managed via online portal
From where users have access to billing, call logs and support
Administrators can also create and setup extensions and call groups.8x8 offers three price plans
In order to subscribe, users will need to contact the sales team directly
All plans include unlimited calling, mobile apps, auto attendant, online call management and business SMS.Users have complained that the
cost is high compared to other providers.2
RingCentralUnlimited telephone and video calls, RingCentral ticks all the boxesDemo availableUnlimited video audio meetingsUI learning
curveRingCentral is a provider of cloud-based communications and collaboration solutions
It was founded in 1999.The solution includes all PBX administration functions, Android and iOS apps and unlimited calling.Upon registration,
They also help to either transfer over or create new numbers for you
Any phones you purchase directly from RingCentral are preconfigured and ready to use upon receipt.RingCentral offer several pricing tiers
All plans include unlimited phone calls, unlimited business SMS and mobile apps
They also offer unlimited video and audio meetings with screen sharing on both the desktop and mobile apps
However, the number of screen-sharing users is limited by the package you choose.For enterprise business, subscribers can request a demo and
a quote by filling out a form on the website.Online commentators have noticed that it takes some time to get used to the interface.3
Vonage BusinessKeep your switchboard in the cloud without breaking the bankMobile appsWeb-based consoleSome connectivity issuesVonage is an
internet telephony service which provides business and residential telecommunication services
They were founded in 2001.Vonage Business provides users with video conferencing and online collaboration
The solution offers businesses access to a web-based console
Users can view extension numbers, the number porting tool and setup guide.Subscribers have access to a variety of plug-ins as well as
Some plug-ins are free such as integration with Clio, ConnectWise, Google G Suite and Microsoft Dynamics.Vonage claim to have an easy to use
per month per user and comes with extras such as CRM integrations, multi-level auto attendant, conference calling, online meetings and video
call recording and Vonage Visual Voicemail.Vonage offer a 14-day free trial for all packages.Some users have claimed that calls can
GrasshopperAn amazing range of features with excellent app integrationExcellent featuresSkype integrationMobile appsGrasshopper is a company
that sells call forwarding and answering services to small businesses.The solution is attractive for small businesses as it needs no
hardware and is easy to setup
It is a virtual phone system
All calls are answered by an automated phone assistant, which then forwards them to the relevant person or department.Users can create a
unique vanity 800 number upon registration
Grasshopper integrates with Skype, LiveChat, Google Voice, Zapier and Bitium.Grasshopper has an app for both Android and iOS
calls, desktop, mobile apps and unlimited minutes.Some users have requested an outgoing fax feature.5
telecommunications provider
The solution offers businesses internet connectivity, unified communications, security services and managed networking.Through their
This can all be done using your business number from any device
For more information and customized quote, subscribers need to contact the sales team directly.Users can manage all features, such as
conference calls and call routing, via the online portal
Support can also be accessed here.Voicemails are transcribed and accessed through email and faxes in PDF format.Hosted Cloud PBX package
trial for both PBX and Unified Communications.Top Image Credit: Andy Abir Alan / Wikimedia4FkWd7iuWQMwTZSbKKFcFA.jpg#
