INSUBCONTINENT EXCLUSIVE:
Around 4 million paying customers have been overcharged by networks on their mobile phone deals in the UK, according to research carried out
And according to the study, some of Britain's biggest mobile phone networks - EE, Three and Vodafone - routinely charge customers extra
for their handsets after they have already been paid off.Major networks includedAccording to the study, some of Britain's biggest mobile
phone networks - EE, Three and Vodafone - routinely charge customers extra for their handsets after they have already been paid off.Once a
contract ends the customer owns the phone outright
However, many customers don't realise this and as a result have been getting charged when really they should only be paying for calls, texts
and data.This happens as the cost of the phone can be hidden in the overall contract which is often a bundle that typically lasts about two
years but then frequently roll over
Citizens Advice is calling on the mobile phone networks responsible to make these charges more transparent by using this system of
should check their phone bills to see if they can save money with a SIM-only contract or upgrade to a new phone."
