INSUBCONTINENT EXCLUSIVE:
An average of four million users visit the ticketing site of the IRCTC daily.New Delhi: The Indian Railway Catering and Tourism Corporation
Limited (IRCTC) Saturday launched 'AskDisha' (Digital Interaction to Seek Help Anytime) -- a chatbot powered by artificial intelligence (AI)
for improving customer services of railway passengers, a statement from railways said
AskDisha will offer greatly improved and intuitive customer support by answering customer queries pertaining to all aspects of the services
It will support several regional languages and will be voice-enabled and will soon be integrated with the IRCTC android app," the statement
round-the-clock customer support, zero waiting time for the query to get answered and overall an ability to provide customer with a
