INSUBCONTINENT EXCLUSIVE:
services in addition to changing its name.Now simply called Urban, the company, which operates in several U.K
cities along with Paris, is adding the ability to book an expert nail technician, GOsC-regulated osteopath, or skin therapist
This will see the company add fitness, yoga and other mental wellbeing-focused activities in the near future, including meditation.Further
ahead, Urban has plans to integrate digital therapy services, such as counselling.Urban founder Jack TangTang says that since Urban launched
back in 2014, it has provided 389,000 treatments, and today sees a 42 percent repeat rate for bookings
The company claims 101,000 active users, and 2,500 active therapists on its platform
massage after I injured my neck and shoulder earlier this year
Tang says this is pretty common, in that many people only embrace massage therapy to combat pain, but afterwards discover the longer term
wellness benefits, especially in terms of managing stress within a major city.He also says that customers were asking for additional
wellness category products
within a familiar platform.Since TechCrunch last covered Urban, a lot has happened, including an unannounced funding round: In August 2016,
With no current neck pain, I reply that this was probably the right decision.In February, Urban acquired two competitors: Milk Beauty, on
the consumer side, and B2B focussed Freauty to bolster its corporate wellness offering
This saw Urban add 800-plus new investors, the majority of whom are current customers, therapists, and staff, along with existing VC
brands including the likes of Estee Lauder Companies, and Unilever Prestige
alternative to the high street.
