Instagram tightens eating disorder filters after TheIndianSubcontinent investigation

INSUBCONTINENT EXCLUSIVE:
Image copyrightGetty ImagesInstagram has placed more hashtags which could promote eating disorders on an "unsearchable" list after a
TheIndianSubcontinent investigation found that users were finding ways around the platform's filters.The photo-sharing network has also
added health warnings to several alternative spellings or terms which reference eating disorders, some of which are popular hashtags on the
platform.Starting in 2012, the photo-sharing site started to make some terms unsearchable, to avoid users being able to navigate directly to
often shocking images, and posts that promote the idea that eating disorders are a lifestyle choice rather than a mental illness.If someone
enters the unsearchable terms into the platform's search box, no results will come up.Other hashtags, when searched, will active a pop-up
asking the user if they need help, with options to "learn more", cancel the search, or view content anyway.TheIndianSubcontinent Trending
found that certain terms promoting bulimia were still searchable - and that the Instagram search bar was suggesting alternative spellings
and phrasings for known terms which some see as glamorising or encouraging eating disordersIn one case, the search box offered 38
alternative spellings of a popular term
More on this storyIn response to our findings, Instagram made several alternative spellings unsearchable and added several others to the
list of terms which trigger the health warning
Trending is not listing the specific hashtags on the list, but Instagram said it would continue to try to restrict content which appears to
encourage eating disorders and self-harm."We do not tolerate content that encourages eating disorders and we use powerful tools and
technologies - including in-app reporting and machine learning - to help identify and remove it," an Instagram spokesperson said in a
statement."However, we recognize this is a complex issue and we want people struggling with their mental health to be able to access support
on Instagram when and where they need it."We, therefore, go beyond simply removing content and hashtags and take a holistic approach by
offering people looking at or posting certain content the option to access tips and support, talk to a friend, or reach out directly" to
support groups, the statement said.Image copyrightGetty ImagesBypassing filtersAfter Instagram and other social networks started to censor
content that might encourage eating disorders, internet users attempted to navigate around the filters by deliberately misspelling commonly
used eating disorder terms
The new hashtags could then be searched for on the platform.While researching this story, we saw photos of skeletal bodies and posts that
encourage extreme fasting
Instagram, like most popular social networks, does not use moderators to proactively search for content that is against its rules
Instead it relies on other users to report violations.You may also be interested in:'Emaciated bodies'Rose-Anne had anorexia when she was 17
She saw photos on Instagram of people who have self-harmed and describes them as "distressing".She says: "There's quite a lot of people who
have self-harmed and full-length images of really emaciated bodies.""It can be quite distressing to see those images, but it can also
trigger the eating disorder."Image copyrightRose-AnneImage caption Rose-Anne says she found content encouraging eating
disorders online Rose-Anne, who has now recovered from anorexia, also found that the platform recommended weight-loss
hashtags in her news feed, despite the fact that she only followed eating disorder recovery accounts."I was getting suggested content that
included weight loss tips And that was without me searching it," she says
Rose-Anne's experience demonstrates the difficulty that algorithms have in personalising the user experience and in detecting the difference
between potentially positive and potentially harmful content.Social networks can exacerbate eating disorders, but experts say they may also
play a role in helping those suffering from mental illness
Positive communities have formed on Instagram and other platforms, and users sometimes post eating disorder related content as a public cry
for help.Eating disorder charities are calling for social media networks to take more responsibility when it comes to policing content."The
ideal situation is the content is not searchable and the content is removed but that if people are still searching for bad content, that
health warning should come up every single time," says Tom Quinn of the eating disorder charity Beat
Removing postsThere's an argument that removing posts could drive discussion of eating disorders underground - where it's harder to
moderate."It is unfortunate and it is true that there will be some people that if they can't find it on a readily accessible platform like
Instagram will search for it in other ways," says Tom Quinn
"So while we recognize that some people will still find us content elsewhere that's no excuse for it still to be as readily accessible as it
is currently."Instagram rules prohibit content that "promotes or glorifies eating disorders" and the company says it will continue to
develop its safety policies."Experts we work with tell us that communication is key in order to create awareness, and that coming together
for support and facilitating recovery is important," a company spokesperson said.If you need support with eating disorders, help and support
is available: TheIndianSubcontinent Action Line.Blog by Anisa SubedarReporting by Jo WhalleyDo you have a story for us Email
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