Although Character Technologies argues that it's common to update safety practices over time, Garcia's team alleged these updates show that C.AI could have made a safer product and chose not to.Character Technologies has also argued that C.AI is not a "product" as Florida law defines it.
That has striking industry implications, according to Camille Carlton, a policy director for the Center for Humane Technology who is serving as a technical expert on the case.At the press briefing, Carlton suggested that "by invoking these First Amendment protections over speech without really specifying whose speech is being protected, Character.AI's defense has really laid the groundwork for a world in which LLM outputs are protected speech and for a world in which AI products could have other protected rights in the same way that humans do."Since chatbot outputs seemingly don't have Section 230 protectionsJain noted it was somewhat surprising that Character Technologies did not raise this defensethe chatbot maker may be attempting to secure the First Amendment as a shield instead, Carlton suggested."It's a move that they're incentivized to take because it would reduce their own accountability and their own responsibility," Carlton said.Jain expects that whatever Conway decides, the losing side will appeal.
However, if Conway denies the motion, then discovery can begin, perhaps allowing Garcia the clearest view yet into the allegedly harmful chats she believes manipulated her son into feeling completely disconnected from the real world.If courts grant AI products across the board such rights, Carlton warned, troubled parents like Garcia may have no recourse for potentially dangerous outputs."This issue could fundamentally reshape how the law approaches AI free speech and corporate accountability," Carlton said.
"And I think the bottom line from our perspectiveand from what we're seeing in terms of the trends in Character.AI and the broader trends from these AI labsis that we need to double down on the fact that these are products.
They're not people."Character Technologies declined Ars' request to comment.If you or someone you know is feeling suicidal or in distress, please call the Suicide Prevention Lifeline number, 1-800-273-TALK (8255), which will put you in touch with a local crisis center.