'Menu on Rail' will likewise show pre-booked food items for Shatabdi, Rajdhani and Duronto trainsNew Delhi: Anxious about overcharging by railway catering services Passengers can now inspect the optimum list price (MRP) of food products on IRCTC's newly-launched Menu on Rail application and make sure that they are not taken for a trip.
The application was today introduced by Railway Minister Piyush Goyal as the Modi federal government finishes four years in workplace.
'Menu on Rail' will show menu to guests travelling in Mail/Express, consisting of Humsafar Train, Rajdhani, Shatabdi, Duronto, Gatiman Express and Tejas Express, the railways said in a statement.
The food items are covered in 4 classifications particularly, drinks, breakfast, meals and a-la-carte.
The rates (inclusive of taxes) for standard food items are given for trains along with stations (excluding food plazas and junk food systems), it stated.
A-la-carte includes a list of 96 items under the categories of breakfast, snacks, combo meals, non-vegetarian, Jain food, sweets, diabetic foods and so on.
The app will also display pre-booked food products for EC (executive chair vehicle) and CC (A/C chair cars and truck) classes in case of Shatabdi trains and 1A, 2A and 3A classes for Rajdhani and Duronto trains, the statement said.
The food products for sleeper class in Duronto and pre-booked food items for Gatiman and Tejas Express will likewise be displayed in the mobile application.
Menu will likewise offered for trains running late, it said.
The app can be utilized on laptops or computer systems as a site variation of the very same has actually been provided.
The effort is newest in a string of steps by the national transporter confronted with problems of overcharging by caterers.The trains had earlier directed that the travelers require not pay for the food they purchase on trains, if no costs was provided by the supplier.
Extra PoS (Point-Of-Sale) devices were released in a number of trains for the exact same.
The railway minster also launched 'Rail Madad' application to speed up and improve traveler complaint redressal.
The Rail Madad-- Mobile Application for Desired Assistance Throughout Travel, allows passengers to lodge problems through mobile application/web platform, and enables them to check real-time feedback on the status of redressal of their complaints.
The application allows a traveler to register a complaint with minimum inputs.
An unique ID is provided afterwards.
It then communicates the grievance online to appropriate officials for instant action.
The action taken on the grievance is then relayed back to the guest through SMS, the railways added.