Moxi can securely manage high-risk or tightly controlled medications, consisting of pediatric chemo and narcotics.|Source: Diligent RoboticsDiligent Robotics today announced that its fleet of Moxi mobile manipulators has actually made more than 300,000 pharmacy shipments within health centers.
The deliveries were finished by the end of May 2025, and Moxi robotics are still performing over 900 deliveries a month a high-volume sites.This newest turning point begins the heels of the business finishing 1 million total shipments in healthcare facilities and 100,000 self-governing elevator trips.
Andrea Thomaz, co-founder and CEO of Diligent, credited the business’& rsquo; s achievements to progress on its embodied AI roadmap.“& ldquo; Moxi has this ability to drop into an existing environment without needing to install things in their elevator or install things in their door,” & rdquo; Thomaz informed The Robot Report.
“& ldquo; The truth that we’& rsquo; re doing mobile manipulation, and our robots can kind of quickly learn to interact with the environment, that sort of general-purpose, drop-in nature is quite valued.”& rdquo; Since its founding in 2017, Diligent has actually concentrated on advancing health care automation with Moxi.
The business has actually released Moxi in more than 30 hospitals throughout the U.S.Diligent Robotics gains from 300,000 deliveriesCurrently, Moxi spends about a third of its time doing drug store shipments, a 3rd of its time providing lab work, and a third of its time providing supplies and other equipment, kept in mind Thomaz.“ & ldquo; [The turning point] is a testimony to the trust that we’& rsquo; ve started to actually build in the healthcare community and the medical facility market.
That’& rsquo; s always been our objective, to be trusted to deliver a part of the medical workflow,” & rdquo; she said.Over the course of structure this trust, Diligent has also taken feedback from health centers and worked it into Moxi.
Thomaz said that at the beginning, Moxi had an open shelving design, comparable to numerous service robotics at restaurants.
This wasn’& rsquo; t going to work with medications that required to be safe and secure, so the company included locked storage compartments.In addition, Moxi is able to handle controlled medications, which needs other unique functions.“& ldquo; Chain of custody is an essential thing in pharmacy workflows in basic, so being able to point to who has belongings of this medication from any provided point in time in the deal is important,” & rdquo; Thomaz said.
& ldquo; We & rsquo; ve strove to ensure we can reproduce that chain of custody.”& rdquo; Diligent broadens Moxi’& rsquo; s capabilitiesDiligent has a variety of prepare for Moxi’& rsquo; s future.
Initially, the company will continue to develop functions to make Moxi more useful in hospitals.
Most just recently, Thomaz stated Diligent added applications to give hospitals a better concept of who is connecting with the robots and when.“& ldquo; We do believe that the general-purpose nature is really great, because you have a fleet of robotics that might all be concentrated on pharmacy tasks very first thing in the morning, when there’& rsquo; s lots of med passing, and after that they would all be focused on some other jobs later on in the day,” & rdquo; Thomaz stated.
& ldquo; That being stated, especially in regards to the size of items that need ot be transported, we’& rsquo; re’seeing that there & rsquo; s likely a need for a heterogeneous fleet of robotics that has various storage capacity.”& rdquo; Thomaz hinted that a new version of Moxi that can bring bigger payloads might be revealed in the not-so-distant future.Where will Moxi go next?Diligent is also setting its sights beyond hospitals.
Simply recently, it included two former executives from autonomous vehicle designer Cruise to its management team.
The business named Rashed Haq as primary innovation officer and Todd Brugger as chief running officer.“& ldquo; We & rsquo; re extremely delighted to induce Rashed and Todd.
Rashed is actually going to be assisting us accelerate our AI roadmap,” & rdquo; said Thomaz.
& ldquo; Part of that is increasing the abilities of Moxi beyond just point-to-point deliveries that we’& rsquo; re doing today to, in the future, having the ability to do a lot more dexterous adjustment tasks and things that would permit us to take on a wider classification of work, both in hospitals and more comprehensive in logistics usually.”& rdquo; First, Diligent is focusing on other care environments.“& ldquo; So we would consider looking at nursing homes, elder care, rehab, skilled nursing domains outside of hospitals, where you still need automation to support care teams,” & rdquo; Thomaz stated.
& ldquo; And then, I believe all of the logistics and satisfaction tasks that we’& rsquo; re going to be able to make with increased control abilities open a great deal of different chances.
We like to state our robots are truly tuned for running in structures filled with busy people, so I believe that’& rsquo; s the scope of where we see ourselves being relevant.”& rdquo; Save now with early riser discountHospitals face tough monetary headwindsWith the current passage of the Trump administration’& rsquo; s One Big Beautiful Bill Act, health centers across the country could lose $340 million in their spending plan over the next decade.
With tighter budget plans, medical facilities might be more hesitant to purchase costly technologies in the coming years.“& ldquo; It & rsquo; s a challenging time for healthcare facility administrators since of simply the uncertainty of their budget plans for the next year and beyond.
However our outlook is actually the very same,” & rdquo; Thomaz stated.
& ldquo; The conversations that we & rsquo; re having with health system leaders are truly efficient around how do we assist them do more with the resources they do have.”& rdquo; Moving forward, the business prepares to continue assisting healthcare facilities make up for staffing shortages with Moxi.“& ldquo; Internally, at Diligent, we typically talk about, at the end of every provide that Moxi does, is a client, and so each and every single thing that Moxi is doing is affecting client care,” & rdquo; Thomaz said.
& ldquo; So, for us, that we & rsquo; re being trusted to have that effect on patient care, it’& rsquo; s essential.
& rdquo; Vivian Chu, co-founder and chief development officer of Diligent Robotics, will be speaking at RoboBusiness.
The robotics conference is produced by The Robot Report and will be on Oct.
15 and 16 in Santa Clara, Calif.
Her talk will focus on AI for dexterity and adaptation in high-stakes environments.Chu plans to describe how Diligent Robotics takes a hybrid method to autonomy by integrating the reliability of classical robotics with the power of next-generation AI designs, all while releasing in lots of genuine health centers where no 2 elevators, badge scanners, or workflows are the same.The post Diligent Robotics completes 300,000 drug store deliveries with Moxi appeared first on The Robot Report.