Technology

If you&re having no fun at work, thata problem. And if your workplace culture is no fun, you&re probably already finding it hard to recruit and keep the best staff.

Workplace iPod culture

October 2001: Apple introduced the iPod, a product that quickly became iconic, boosted Mac market share, transformed the music industry and begat the iPad and iPhone.

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Apple is the latest company to join the FIDO Alliance, an industry standards group committed to finding more secure ways to log in to online accounts and apps. The FIDO Alliance pushes for multi-factor authentication (MFA) deployment, from biometric authentication to physical security keys. Computerworld's Lucas Mearian joins Ken and Juliet to discuss why Apple joined the FIDO Alliance, how different forms of authentication work and how far away we are from a password-less world.

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Amazon is experimenting with a way to allow shoppers to use a palm-print biometric to authenticate payments and to do so in physical stores far beyond Amazon-owned brick-and-mortars, (Whole Foods, AmazonGo, AmazonBooks, Amazon 4-Star and Amazon Pop-Up). Amazon is reportedly looking at QSRs (quick-service restaurants), especially coffee shops.

Palm prints have several advantages over more popular mobile biometric methods, such as fingerprint (prescription drugs, cleaning chemicals, burns and various other things can interfere with fingerprint readings) and facial recognition (finicky method that requires the face to be a precise distance from the scanner — not an inch too close or too far — and can suffer from hair growth, lighting, cosmetic changes, some sunglasses, as well as giving false positives to close relatives). And unlike my favorite biometric for security (retina scan), it's far less invasive. It's fairly accurate, convenient and (other than forcing customers to remove gloves, which could be a problem with outdoor shops in the winter) should be well-received.

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Cyber crime rates are on the rise. In fact, according to this 2019 Juniper Research paper, the financial burden of this global nuisance is expected to surpass $2 trillion in 2020 alone. But don't panic. It turns out that education plays a major role in mitigating the risks, which is why grabbing a lifetime subscription to the CyberTraining 365 Online Academy is money well spent.

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Ityears ago, and this young PC tech pilot fish is hired by a school district — and his co-workers warn him that the principal of one of the schools they&ve given him is very difficult to get along with.

On the day hepaged to go tothatschool and to seethatprincipal, fish has a knot in his stomach. But upon arriving, he finds is a flustered middle-aged woman who immediately begins griping about &these new computers& and how she doesn&t have time for these problems because shegetting married.

Fish calmly comments, &Getting married? That's great!&

Principal stops complaining for a moment and says, &Yes, itexciting& — and then begins complaining again that she can&t get the reports she needs to do her job.

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